Subscribe & Save

To ensure we can continue offering fantastic subscription discounts, we kindly ask that you fulfill at least 3 subscriptions before canceling. You can easily pause or cancel at any time within your customer portal.

The only exception is if you started a special subscription that specifically requires a certain number of payments before cancellation.

You can access your customer portal via the magic link sent to your email when you first subscribed, or by creating an account in our shop.

The customer portal can be accessed through the link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in your shop.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

How do I get help with my subscription?