Privacy policy

PRIVACY POLICY

Last Updated: June 3, 2026

This Privacy Policy describes how Stevita Co. (doing business as Stevita Naturals, "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase or other transaction using our services on StevitaNaturals.com (the "Services") or otherwise communicate with us.

Stevita Naturals is powered by Shopify, which enables us to provide the Services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. INTERPRETATION AND DEFINITIONS

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Business: For the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing.

  • Company: Refers to Stevita Co. dba Stevita Naturals, 7650 US 287 HWY, Suite 104, Arlington, TX 76001. For the purpose of the GDPR, the Company is the Data Controller.

  • Consumer: For the purpose of the CCPA, means a natural person who is a California resident.

  • Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Data Controller: For the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Sale: For the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.

  • Service Provider: Any natural or legal person who processes the data on behalf of the Company (considered Data Processors under GDPR).

  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

2. COLLECTING YOUR PERSONAL DATA

Depending on how you interact with the Services, we collect several categories of personal information:

  • Contact Details: Your real name, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, or financial account numbers, and payment details. (Note: Payment information is processed securely via PCI-DSS compliant third-party gateways like PayPal, Shopify Payments, and PayTrace. We do not directly store your raw payment card details).

  • Account Information: Your username, encrypted password, shopping preferences, and settings.

  • Transaction Information: Items you view, add to your cart, purchase, return, or exchange, as well as past transaction history.

  • Device & Usage Data: Information about your device, browser, network connection, IP address, device unique ID, operating system, pages visited, and diagnostic data.

3. HOW WE USE YOUR PERSONAL DATA

We process your data to fulfill our commitments to you, enhance our platform, and maintain secure business operations:

  • To Provide and Maintain Services: Processing payments, fulfilling orders, arranging shipping, managing returns/exchanges, and managing your customer account.

  • To Communicate With You: Sending order confirmations, tracking numbers, and responding to your inquiries.

  • For Marketing and Advertising: Sending promotional communications via email, postal mail, or text message (subject to your explicit consent).

  • For Security and Fraud Prevention: Authenticating accounts, securing payment processing, and investigating potential fraudulent or malicious activity.

  • For Legal Compliance: Complying with applicable laws, responding to legal processes, and enforcing our terms or policies.

Customer Service & "Contact Us" Page Data Separation

When you submit information through our "Contact Us" page or other customer service portals, we collect your name, email address, and phone number solely to respond to your direct inquiry. Providing your phone number on a customer support form does not automatically enroll you in our SMS marketing program. We keep customer service communication records entirely separate from marketing subscriber lists to ensure your privacy and mobile device are respected.

4. HOW WE SHARE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate operational purposes:

  • With Service Providers: Companies that perform services on our behalf, including Shopify (our e-commerce host), payment processors (PayPal, PayTrace), and shipping/fulfillment partners.

  • With Affiliates: We may share Your information with Our parent company, subsidiaries, or joint venture partners, requiring them to honor this Privacy Policy.

  • With Business and Marketing Partners: To serve targeted marketing advertisements.

  • Business Transactions: In connection with a merger, sale of Company assets, financing, or acquisition.

  • Law Enforcement: To comply with a legal obligation, protect and defend the rights or property of the Company, or prevent/investigate possible wrongdoing in connection with the Service.

5. TEXT MESSAGE & SMS MESSAGING PRIVACY POLICY

Stevita Naturals ("we," "us," or "our") is committed to protecting your privacy, including in relation to SMS messaging. This policy outlines our practices for collecting, using, and protecting your information when you opt-in to receive text messages from us. We are strictly compliant with The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and Canadian Anti-Spam Legislation (CASL).

No mobile opt-in information will be shared with third parties for marketing purposes without your explicit consent. We are committed to protecting your privacy. Your data will not be shared with third parties for marketing purposes, even with your consent. Data sharing is strictly limited to business purposes only. Your personal data, including mobile information, will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations. We are committed to implementing measures to prevent unauthorized data sharing.

Program Description & Disclaimers

When you opt-in to our SMS program, you can expect to receive messages concerning order updates, shipping alerts, and customer support.

  • Message and data rates may apply.

  • Message frequency varies.

  • Carriers are not liable for delayed or undelivered messages.

Consent & Opt-In Methods

We obtain your express written consent before sending any automated marketing or informational SMS messages. Consent to receive text messages is not a condition of purchasing any goods or services. You can opt-in to receive text messages from Stevita Naturals via:

  • Website Forms: When you provide your phone number on our website (e.g., during account creation, checkout, or via a pop-up form), you will have a clear option to opt-in. This involves checking a box or clicking a button next to a clear disclosure. You will receive a confirmation message to text JOIN to opt-in.

  • Short Code Keyword: You can opt-in by texting 'JOIN' to our designated short code or phone number. We will reply with a confirmation message to ensure you intended to opt-in.

  • Point of Sale (POS): If you provide your phone number at an event or retail location, you will be offered the opportunity to opt-in with clear instructions and a follow-up confirmation text.

Opt-Out & Customer Support

  • To Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. You will receive a single confirmation message that you have been successfully unsubscribed.

  • For Help: Reply HELP to any message you receive from us for customer care contact information, or email us directly at Green@StevitaNaturals.com.

Data Sharing & Data Transfer Restrictions

  • Data Transfer Commitment: We will not sell, rent, or share your mobile phone information with third parties or affiliates for marketing or promotional purposes. We may share your mobile phone number strictly with our direct SMS service provider (such as Shopify or Klaviyo) solely to facilitate the technical delivery of the messages you requested.

  • Mobile Information Sharing: We will not share your mobile device information with third parties for marketing purposes. Your mobile information will remain confidential and used solely for the purposes outlined in this policy.

  • Data Transfer Restrictions: We will not transfer your personal data to external organizations, except as required by law.

Data Protection Measures & Preventing Unauthorized Sharing

We take data security seriously. Preventing Unauthorized Sharing: We have implemented strict access controls and data protection measures to prevent unauthorized sharing of your data. Regular audits are conducted to prevent unauthorized data sharing. Additionally, we encrypt sensitive data both in transit and at rest, conduct regular security assessments, and provide ongoing employee training on data privacy.

6. TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information to improve and analyze Our Service.

  • Session Cookies: Deleted as soon as You close Your web browser. Used for essential site functions (like keeping items in your cart).

  • Persistent Cookies: Remain on Your personal computer or mobile device when You go offline. Used to remember your login details, preferences, and track performance analytics.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

7. GDPR PRIVACY (EUROPEAN ECONOMIC AREA AND UK)

Legal Basis for Processing

If you reside in the EEA or UK, we process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You.

  • Legal obligations: Processing is necessary for compliance with a legal obligation to which the Company is subject.

  • Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by the Company.

Your Rights under the GDPR

You have the right to request access to Your Personal Data, request correction of inaccurate data, object to processing, request erasure (deletion), request the transfer of Your Personal Data (Portability), and withdraw Your consent at any time. To exercise these rights, please contact us.


8. CCPA PRIVACY NOTICE (CALIFORNIA RESIDENTS)

This section applies solely to visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected and Disclosed

Within the last twelve (12) months, we have collected and disclosed for business purposes the following CCPA categories:

  • Category A (Identifiers): Real name, postal address, IP address, email address.

  • Category B (Customer Records): Name, address, telephone number, credit card number.

  • Category D (Commercial Information): Records of products purchased or considered.

  • Category F (Internet/Network Activity): Interaction with our Service or advertisements.

(We do not collect Category C, E, G, H, I, J, or K data, such as biometric information, precise geolocation, or non-public education info).

Your Rights under the CCPA

If You are a resident of California, You have the right to:

  • The right to notice: To know which categories of Personal Data are being collected.

  • The right to request: To request disclosure regarding Our collection, use, sale, and sharing of personal information over the past 12 months.

  • The right to delete: To request the deletion of Your Personal Data, subject to certain exceptions.

  • The right to opt-out: To direct Us to not sell or share Your personal information for targeted advertising.

  • The right not to be discriminated against: For exercising any of Your consumer rights.

"Do Not Sell or Share My Personal Information" & Opt-Outs

We do not sell your data for monetary compensation. However, sharing data with advertising partners via cookies may be considered a "sale" or "share" for targeted advertising under CCPA. You can opt-out of receiving personalized ads by using Global Privacy Control (GPC) signals on your browser, or by visiting standard industry opt-out platforms:

9. CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age without affirmative authorization.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information from Our servers immediately.

10. CONTACT US

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or need to lodge a complaint regarding our data handling practices, please contact us:

  • Legal Corporate Name: Stevita Co.

  • Commercial Brand Name: Stevita Naturals

  • Email: Green@StevitaNaturals.com

  • Phone: 214-556-5933

  • Business Address: Stevita Naturals, 7650 US 287 HWY, Suite 104, Arlington, TX 76001, United States